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Overdue Invoices for 1 November
Posted by Jeff H. on 01 November 2018 11:32 AM

You may have received messages about an overdue due invoice.    This is a legitimate notification from our new billing system:

https://billing.rackaid.com/

We have tried to contact you about updating your account in advance.  Several emails were sent from invoice@rackaid.com.   If you did not receive these emails, please check your spam folders.

You can request a new password at the link above.  Once logged in you need to:

  • Verify your address
  • Supply your credit card information
  • Submit payment

If you have any questions about the new billing, please open a Billing Department ticket in our helpdesk.

Thank You

Jeff H. 

rackAID Support


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