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Memorial Day Holiday Schedule, 28 May 2018
Posted by Juli Z. on 23 May 2018 01:50 PM

rackAID's sales, billing, and case-based support will be closed for Memorial Day, 28 May 2018. 

For customers with management plans or management servers, we will have support in accordance with your server agreement. This includes the standard monitoring, updates, backups and support services. Sale, billing, emailed and low priority inquires received over the holiday will be handled on Tuesday, 29 May.

If you have an issue causing a severe or critical impact to your operations, please open an urgent or critical ticket using the web interface.

We are staffed 24/7/365 and will respond to these issues as we normally do.


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