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2016 Christmas Holiday Schedule
Posted by Jeff H. on 21 December 2016 10:37 AM

rackAID's sales and case-based support office will close at 5PM ET 22 Dec 2016.   We will re-open at 9AM ET on 27 Dec 2016. 


For customers with management plans or management servers, we will have support in accordance with your server agreement.   This includes the standard monitoring, updates, backups and support services.   Sales or low priority inquires received after 23 Dec may not be handled until 27 Dec.    

If you have an issue cause a severe or critical impact to your operations, please open an urgent or critical ticket.  We are staffed 24/7/365 and will respond promptly as we always do.


Happy Holidays from rackAID

Celebrating our 10th year in business. 

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