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New Billing System Coming Soon
Posted by Jeff H. on 07 August 2018 12:17 PM

Within the next few weeks, we will be changing our billing systems.  This will require you to update your billing information and credit card data.     rackAID does not directly store your credit card data.  We use secure tokens to pass charge information to our payment processor.   Since our current processor (Freshbooks) will be replaced, we will need to request new data.

We will be sending out more notices closer to the change over date.  Right now we expect this to be completed by no later than Sept 30th but hopefully by Sept 15th. 

If you have any questions, please let us know.  

Jeff Huckaby


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