Dear customers,

Our new billing system is ready.  When your account has been moved to the new system, we will notify you by email. 

This system will reside at:

https://billing.rackaid.com/

When your account has been moved to the new system, we will notify you by email.   

You will need to login and update your credit card information on file.

We only migrated your primary billing user to prevent legacy users from entering into the new billing system.    

Please note that our billing and helpdesk systems use different authentication systems.   There is no link between the two systems for added security.  Your passwords on each system are unique to that system.

If you have any questions, please let us know. 

Thank you

Jeff  Huckaby

CEO

racKAID LLC